FAQs on Group Health Insurance
Q1: Is group health insurance mandatory in India?
No, it’s not mandatory under Indian law (except in some states during COVID-19, when it was briefly required). However, it has become an expected benefit in most organised sectors.
Q2: Who is covered under group health insurance?
By default, employees are covered. Employers can also extend cover to spouses, children, and parents, depending on policy design.
Q3: Does group health insurance cover pre-existing diseases (PEDs)?
Yes. Unlike retail plans, group policies usually cover PEDs from day one — but always confirm this with your insurer.
Q4: Are maternity expenses covered?
Yes, many group health insurance policies cover maternity from day one. Limits are usually ₹30,000–₹50,000, though some employers negotiate higher caps.
Q5: Can parents be included in the policy?
Yes, but this significantly increases premiums because of higher age-related risk. Some employers cover parents fully, while others allow employees to opt in and pay extra.
Q6: How much does group health insurance cost per employee?
Premiums range from ₹6,000–₹15,000 annually per employee for ₹5 lakh cover. Costs rise if dependents or parents are included.
Q7: Do employees need to undergo medical checkups before joining?
No. One of the biggest advantages is that employees are automatically covered without medical tests or underwriting.
Q8: What is the difference between floater and individual sum insured?
- Floater cover: A family shares one sum insured (e.g., ₹5 lakh).
- Individual cover: Each family member gets their own sum insured (e.g., ₹5 lakh each).
Q9: What documents are required for claims?
- For cashless claims: pre-authorisation form, employee ID, and insurer e-card.
- For reimbursement: discharge summary, bills, prescriptions, diagnostic reports, and bank details.
Q10: How long do claims take to be settled?
- Cashless: within a few hours for pre-approval.
- Reimbursement: usually 15–30 days after documents are submitted.
Q11: What are common exclusions in group health insurance?
Cosmetic surgery, infertility treatments, experimental therapies, non-medical expenses (like gloves, toiletries), and sometimes specific temporary exclusions like cataracts unless waived.
Q12: Can employees continue cover after leaving the company?
Not automatically. However, under IRDAI rules, employees can migrate to individual policies with the same insurer within 30 days of exit.
Q13: What is a corporate buffer?
It’s an additional pool of funds that the employer sets aside for critical or high-cost claims, beyond the regular sum insured.
Q14: How does group health insurance compare with individual policies?
- Group plans are cheaper, cover PEDs and maternity from day one, and require no medical checks.
- Individual plans are portable, customisable, and continue even if you change jobs.
Q15: Are wellness benefits included?
Yes. Many modern insurers offer teleconsultations, free health checkups, mental health counselling, and fitness app tie-ups as part of the policy.
Takeaway:
These FAQs address the most common concerns from both HR and employees. Employers should actively communicate these details to staff to avoid confusion during claims or at exit.